Jira Integration
Create and update Jira issues automatically from forms, CRM events, e-commerce orders or workflow errors — and keep your team in sync.
What you can sync with Jira
Connect Jira to the rest of your stack with Floogos. Turn a support ticket, a closed deal or a workflow error into a Jira issue in the right project, transition it as work advances, and mirror the status back to your CRM — without anyone copying data between tools.
Issues (bugs, tasks, stories)
Comments and activity
Statuses and transitions
Projects and issue types
Triggers
- New issue matching a JQL query
- Issue status changed
- Comment added
- Issue assigned
Actions
- Create an issue
- Update or transition an issue
- Add a comment
- Search issues with JQL
Use cases
Support ticket → Jira issue
When a ticket comes in, create the Jira issue in the technical project and post the link back to the customer thread.
Deal won → onboarding issues
When a deal is won in your CRM, open the onboarding issues in Jira with the account details prefilled.
Auto-escalate workflow errors
Turn a failed workflow into a Jira bug with the error trace, so the dev team picks it up automatically.
Frequently asked questions
Do I need to know the Jira transition ids?
No. You can pass the transition name (e.g. "In Progress") and Floogos resolves it to the right id for that issue.
Does it support Jira Cloud?
Yes. It connects to Jira Cloud with your email and an API token, and rich text is handled for you.
Connect Jira today
Start free or book a demo and automate your processes in minutes.