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    FedEx shipment tracking with customer notice

    A webhook that checks the status of a FedEx shipment and emails the customer the latest movement and the estimated date.

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    Everything is created inactive in a new folder of your account. Nothing runs until you activate it, and you can undo it for 24 hours.

    Workflow diagram: FedEx shipment tracking with customer notice

    What it does

    Checks the status of any FedEx shipment from its tracking number and turns it into a clear state (prepared, in transit, out for delivery, delivered or incident). The customer receives an email with the latest movement, location, estimated delivery date and tracking link, and the webhook replies with a JSON summary so you can show it on your website or chatbot.

    What you need: FedEx credentials and a mail account (SMTP or Gmail) to send the email.

    How to use it: install the template, connect FedEx and the email, point your website or shop to the webhook with {"tracking_number":"…","email":"…","nombre":"…"} and you are done.

    How to set it up

    1. 1

      Connect the FedexGetTracking credential

      This template uses FedexGetTracking in: Consultar seguimiento. Create or pick the credential and assign it in those nodes.

    2. 2

      Connect the smtp credential

      This template uses smtp in: Avisar al cliente. Create or pick the credential and assign it in those nodes.

    3. 3

      Copy the webhook URL (Recibir consulta)

      A new URL is generated on install. Paste it into the external system that must call this workflow.

    4. 4

      Connect FedEx and email

      Select your credentials in the Consultar seguimiento node and the mail account in Avisar al cliente.

    5. 5

      Test with a real shipment

      Send a POST to the webhook with {"tracking_number":"YOUR_NUMBER","email":"you@email.com","name":"Ana"}. You should receive the email and the webhook returns the summary.

    6. 6

      Activate the workflow

      Workflows are installed inactive. Once everything is set, activate it.

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    Try it in under 5 minutes

    Create the template in your account, connect your credentials and activate it when you are ready.

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