WhatsApp Business Integration
Automate WhatsApp Business: send order updates, alerts and notifications, and reply to incoming messages automatically — without code.
Read the WhatsApp Business technical documentationWhat you can sync with WhatsApp Business
Connect WhatsApp Business to the rest of your stack with Floogos. Trigger messages from orders, CRM events, forms or errors, personalize them with your data, and handle two-way conversations — orchestrated with your e-commerce, CRM and ERP, with no code.
Outbound messages and templates
Inbound messages from customers
Delivery and read status
Media (images, documents)
Triggers
- New order or status change
- Incoming WhatsApp message
- CRM event or form submitted
- Workflow error or alert
Actions
- Send a message or template
- Send media (image, document)
- Reply to an incoming message
- Route the conversation to a team
Use cases
Order updates on WhatsApp
When an order is paid, shipped or delivered, send the customer a WhatsApp message with the status and tracking link — automatically.
Instant lead follow-up
A new form submission or CRM lead triggers a personalized WhatsApp message, and the reply can be routed to the right sales rep.
Critical alerts to your team
When a workflow fails or a threshold is crossed, notify the on-call person on WhatsApp in seconds so nothing slips through.
Frequently asked questions
Do I need to write code to integrate WhatsApp Business?
No. You build the workflow visually — a trigger (order, form, error) and a WhatsApp action such as send message or template — with no code.
Can I handle two-way conversations?
Yes. Incoming messages can trigger a workflow that replies automatically, looks up data or routes the conversation to the right team.
Can messages be personalized with my data?
Yes. Every message can include data from the trigger and other steps — customer name, order number, tracking link — using dynamic variables.
WhatsApp Business combinations
Connect two systems at once with Floogos.
WhatsApp Business templates
Automations ready to install in your account.
AI agent that answers your customers on WhatsApp
Every WhatsApp message you receive is answered by an AI agent that remembers the conversation, and the reply goes back to the customer on the same channel.
WhatsApp one-time code verification (OTP)
Send a 6-digit code over WhatsApp and verify it afterwards: two ready-made webhooks to validate your users phone numbers.
Mercado Pago payment link sent via WhatsApp
Creates the Mercado Pago payment link and sends it to the customer on WhatsApp Business right away.
Connect WhatsApp Business today
Start free or book a demo and automate your processes in minutes.