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    Auto-reply and internal alert for your contact form

    When someone fills in your contact form, confirm by email that you got it and alert your team with all the details.

    Everything is created inactive in a new folder of your account. Nothing runs until you activate it, and you can undo it for 24 hours.

    Workflow diagram: Auto-reply and internal alert for your contact form

    What it does

    Receives your website contact form data through a webhook and sends two emails: a friendly confirmation to the visitor ("we got your message") and an internal alert to your team with the name, email and message. Nobody is left unanswered and your team knows right away.

    What you need: an SMTP account (your domain, Gmail, Brevo…) and the internal email that will receive the alerts.

    How to use it: install the template, connect the SMTP account, tweak the texts and point your form to the webhook URL.

    How to set it up

    1. 1

      Connect the smtp credential

      This template uses smtp in: Confirmar al visitante, Avisar al equipo. Create or pick the credential and assign it in those nodes.

    2. 2

      Copy the webhook URL (Contacto)

      A new URL is generated on install. Paste it into the external system that must call this workflow.

    3. 3

      Set the internal email

      In the Avisar al equipo node replace equipo@tuempresa.com with the address that should receive the alerts.

    4. 4

      Test the form

      Send a POST to the webhook URL with {"nombre":"Ana","email":"ana@example.com","mensaje":"Hi, I would like more info"}. Ana gets the confirmation and your team gets the alert.

    5. 5

      Activate the workflow

      Workflows are installed inactive. Once everything is set, activate it.

    Try it in under 5 minutes

    Create the template in your account, connect your credentials and activate it when you are ready.

    Use this template