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    DHL Express shipment tracking form with email notice

    A public form that checks the status of a DHL Express shipment and emails the customer the latest movement and the estimated date.

    Everything is created inactive in a new folder of your account. Nothing runs until you activate it, and you can undo it for 24 hours.

    Workflow diagram: DHL Express shipment tracking form with email notice

    What it does

    Checks the status of any DHL Express shipment from its tracking number and turns it into a clear state (prepared, in transit, out for delivery, delivered or incident). The customer receives an email with the latest movement, location, estimated delivery date and tracking link, and the person filling in the form sees an instant confirmation.

    What you need: DHL Express credentials and a mail account (SMTP or Gmail) to send the email.

    How to use it: install the template, connect DHL Express and the email, publish the form and you are done.

    How to set it up

    1. 1

      Connect the DhlGetTracking credential

      This template uses DhlGetTracking in: Consultar seguimiento. Create or pick the credential and assign it in those nodes.

    2. 2

      Connect the smtp credential

      This template uses smtp in: Avisar al cliente. Create or pick the credential and assign it in those nodes.

    3. 3

      Copy the webhook URL (Recibir consulta)

      A new URL is generated on install. Paste it into the external system that must call this workflow.

    4. 4

      Publish and test the form "Seguimiento de envío DHL Express"

      Open it, publish it and submit a test entry to check the workflow starts.

    5. 5

      Connect DHL Express and email

      Select your credentials in the Consultar seguimiento node and the mail account in Avisar al cliente.

    6. 6

      Test with a real shipment

      Open the form, enter a tracking number and your email. You should receive the status email.

    7. 7

      Activate the workflow

      Workflows are installed inactive. Once everything is set, activate it.

    Try it in under 5 minutes

    Create the template in your account, connect your credentials and activate it when you are ready.

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