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    AI Telegram bot that answers questions

    An AI agent with memory answers each of your customers questions on Telegram, remembering each chat conversation.

    Everything is created inactive in a new folder of your account. Nothing runs until you activate it, and you can undo it for 24 hours.

    Workflow diagram: AI Telegram bot that answers questions

    What it does

    Turn your Telegram bot into an assistant that understands free-form questions. Every text message goes through an AI agent (OpenAI) with per-chat memory, which answers in the user language with short sentences. The agent prompt is editable: that is where you describe what your company does, opening hours, terms and when to hand over to a person.

    What you need: a Telegram bot (@BotFather) and an OpenAI API key.

    How to use it: install the template, paste the bot token, connect OpenAI, customise the agent prompt and activate the workflow.

    How to set it up

    1. 1

      Connect the openai credential

      This template uses openai in: Agente de atención. Create or pick the credential and assign it in those nodes.

    2. 2

      Connect the telegram credential

      This template uses telegram in: Responder en Telegram. Create or pick the credential and assign it in those nodes.

    3. 3

      Connect the bot and OpenAI

      Paste your bot token in Recibir mensaje and in the Responder en Telegram credentials, and pick your OpenAI key in Agente de atención.

    4. 4

      Teach the agent

      Edit the Agente de atención prompt: what you sell, opening hours, policies and when to ask for a human to follow up. The more specific, the better the answers.

    5. 5

      Test

      Activate the workflow, send a question to your bot on Telegram and check the answer. Ask a follow-up that depends on the first one to see the memory working.

    6. 6

      Activate the workflow

      Workflows are installed inactive. Once everything is set, activate it.

    Try it in under 5 minutes

    Create the template in your account, connect your credentials and activate it when you are ready.

    Use this template