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    WhatsApp welcome for every form lead

    Includes a contact form; as soon as someone submits it they get a welcome WhatsApp and the lead is saved in a Data Store.

    Everything is created inactive in a new folder of your account. Nothing runs until you activate it, and you can undo it for 24 hours.

    Workflow diagram: WhatsApp welcome for every form lead

    What it does

    Replying within the first minutes multiplies conversion. This template ships a public form (name, email, phone and what they need) and, on submit, saves the lead in the leads_whatsapp Data Store and sends the visitor a WhatsApp Business welcome template with their name.

    What you need: WhatsApp Business (Meta API) and an approved template bienvenida_lead with one variable ({{1}} name). For example: "Hi {{1}}, thanks for getting in touch. Someone from the team will contact you here shortly."

    How to use it: install the template, connect WhatsApp, share the public form link and try a submission with your phone.

    How to set it up

    1. 1

      Connect the whatsapp_business credential

      This template uses whatsapp_business in: Enviar bienvenida. Create or pick the credential and assign it in those nodes.

    2. 2

      Copy the webhook URL (Recibir lead)

      A new URL is generated on install. Paste it into the external system that must call this workflow.

    3. 3

      Publish and test the form "Contacto con respuesta por WhatsApp"

      Open it, publish it and submit a test entry to check the workflow starts.

    4. 4

      Create the template in Meta

      Create and get approved the bienvenida_lead template (utility or marketing category) with one variable for the name.

    5. 5

      Connect WhatsApp

      In the Enviar bienvenida node pick your WhatsApp Business credentials.

    6. 6

      Test the form

      Open the public form link, fill it with your phone (with country code) and check that the WhatsApp arrives.

    7. 7

      Activate the workflow

      Workflows are installed inactive. Once everything is set, activate it.

    Try it in under 5 minutes

    Create the template in your account, connect your credentials and activate it when you are ready.

    Use this template